What drove your decision to
I had moved to Baltimore as a promotion with my previous
employer and I was looking to move back to Pennsylvania for personal
reasons. At the time, Glatfelter was a $700 million dollar
corporation, almost 30 times the size of my current employer. It
provided a lot more opportunity for growth & development, plus the
position location was perfect.
What was your first position
with Glatfelter? Describe the additional opportunities you’ve
experienced during your tenure.
I was hired in 2004 as an Inside Sales Representative for the
Engineered Products group. Since then, I have served as an interim
Export Coordinator and have been promoted to a position in Outside
Sales. Glatfelter has provided the opportunity to grow both
personally and professionally, including paying for the majority of
my MBA, which I completed in May 2008.
What has been your most
rewarding career moment at Glatfelter?
I have had opportunities to work with people at all levels of
the organization to complete various projects and acquire new
business. The most rewarding career moment to date was landing a
substantial account during the 2008-09 recession timeframe. Not only
did the effort require participation from my level as a Sales
Representative up to and including our COO, we were able to sell
Glatfelter’s value proposition and service program. That experience
continues to give me confidence in our corporate model and strategy
What is your primary
responsibility within Glatfelter’s operations?
I have account and business development responsibility for
Envelope & Converting customers within North America. My territory
covers cities like Montreal, Toronto, Minneapolis, Dallas, &
Tell us about an exciting or
challenging project you have worked on at Glatfelter.
About a year ago, we were working on a project for artist’s
papers that required real time testing by an actual artist as the
paper was being run on the paper machine in Spring Grove. The
coordination with scheduling, production, customer travel, & stock
prep went off without a hitch and we were able to land a nice piece
of business that continues today.
What are the key skills and
competencies required in your current role?
A good sales rep has a certain tenacity and drive to succeed
because pay and advancement are results of good performance. That
being said, people skills and a willingness to travel allow for
lower stress levels because you won’t get intimidate by airport
delays or chatting with people you don’t know that well as you build
relationships. From an education standpoint, a sound understanding
of supply chain principles, mathematics, computer systems, and
finance help me to search out industry trends and capitalize on
opportunities that might be missed by others.
What advice would you give to
someone considering employment with Glatfelter?
You should look beyond any stereotypes placed on the paper &
forestry industries. There is sometimes a negative perception in the
media due to the perception of our environmental impact or declining
growth prospects. There are winners in every industry and
Glatfelter’s focus on sustainability (Financial, Social, and
Environmental) will allow it to be a winner in the decades to come.
What differentiates Glatfelter
from other companies that you could work for? What makes Glatfelter
Our commitment to Social Responsibility allow me to take
advantage of community service programs offered at the local
hospital (WellSpan) and the United Way of York County (Emerging
Leaders Society). My manager and the company as a whole support my
involvement with various meetings and service projects. I’m not
sure, having talked with colleagues in the community, that all local
employers are as committed to these types of programs. This helps
make my career rewarding both personally and professionally.
Can you talk about a time that
you saw one or more of our Core Values displayed?
There are countless examples of Glatfelter displaying our core
values. Many times over Glatfelter PEOPLE show up for community
service projects such as Habitat for Humanity or the United Way
giving campaign. Recently, Glatfelter’s Wellness initiative has
taken on sponsoring some events locally, such as 5K road races, to
promote wellness at Glatfelter and in the larger community in which
we live and work. Glatfelter’s core values are displayed and
promoted at various meetings and events throughout the year. They
are understood and followed by each and every employee from line
workers all the way up to senior management. The core values are the
very foundation of our company’s success for almost 150 years.
How do you strike a good
work/life balance? Does the company help you do this?
I travel a decent amount with a family at home. I also have
responsibilities at my church and a few different community
organizations. Glatfelter provides me the opportunity to earn a
living, help support my family, and really enjoy what I do for a
career. Since I like my job, it allows for a lower stress level at
home when I have that precious time to be with my family and