What drove your decision to
I was traveling full-time as an SAP consultant and the glamour of hopping on a plane every Monday morning was long gone. I had been keeping my eyes open for local SAP consulting positions for quite some time when I stumbled upon a posting for the full-time position at Glatfelter. In making the transition from a career in consulting to full-time IT work, I wanted to make sure that I would still have the opportunity to work as part of project teams and continue to grow as an IT professional.
What was your first position
with Glatfelter? Describe the additional opportunities you’ve
experienced during your tenure.
I started as an analyst (Solution Integrator) on the IT Finance Team, primarily supporting the FI and CO modules in SAP. My years of consulting made the transition to a full-time position with one company very easy. I continued to look for ways to help my “client,” but really enjoyed knowing that I would be around for a long time to see the results of my efforts.
What has been your most
rewarding career moment at Glatfelter?
My most rewarding career moment at Glatfelter was probably my promotion to my previous position as Manager of Business Applications. As a consultant I had coordinated the efforts of many people, but never had full responsibility for them or their achievements. Becoming a manager at Glatfelter was a goal I had when I started and I was really proud to have my efforts and skills recognized with the promotion.
What is your primary
responsibility within Glatfelter’s operations?
As an IT Director, I am responsible for directing all information technology solutions required to support both the Airlaid Materials Business Unit (AMBU) and the Finance Organization, globally. From a business unit perspective, it is my job to understand the needs of the organization and translate those into business solutions. For my responsibilities with the finance organization, I support both the global finance leaders and the computer systems that collect, analyze, and consolidate any data that affects our financial books. What I love about this is the integration with the entire business – I have to understand how sales are processed, how inventory is received, how vendors are paid – anything that will touch our financials. It has given me exposure to most parts of the Glatfelter world and a chance to work with great people in all aspects of our business.
Tell us about an exciting or
challenging project you have worked on at Glatfelter.
With Glatfelter’s recent acquisition in Canada, one of the most recent projects with which I was involved was changing the base currency for the location in Gatineau. Although my role was intended to primarily be IT support, I really had an opportunity to draw upon my finance background and some of the work I had previously done as a consultant. I helped lead a diverse team of individuals and we worked hard to ensure that the project went smoothly and successfully.
What are the key skills and
competencies required in your current role?
The ability to communicate effectively with all levels of the organization is probably the most critical skill to have in this position. On any given day I could be writing a project status update that circulates among senior management or writing a job aid that is used by someone on the mill floor. They’re both equally important, but require changing hats to ensure that you are meeting the needs of the audience of your work. My job is a very interesting mix of both technical and managerial work. Sometimes I’m digging into the software to see why it’s doing what it does and at other times I’m participating in strategic planning sessions. What I love about this role is how dynamic it has remained even after I’ve been doing it for several years.
What advice would you give to
someone considering employment with Glatfelter?
You will never be bored – after almost seven years, I am constantly challenged with new opportunities. Glatfelter is a company that will allow you to grow both professionally and personally. As a Glatfelter employee, you will be exposed to many different parts of the businesses and can contribute in order to make a difference.
What differentiates Glatfelter
from other companies that you could work for? What makes Glatfelter
It may sound trite, but you really get a strong sense of family when you’re working here. As a consultant I was exposed to the personalities of many different companies. Most of them were places where I don’t believe I would have accepted a permanent position. You can tell very quickly when visiting and talking with Glatfelter employees that everyone really cares about more than just their own jobs – they want to do whatever it takes to help the company. It truly is the people here who make Glatfelter special.
Can you talk about a time that
you saw one or more of our Core Values displayed?
One of our core values is “Mutual Respect,” recognizing that what Glatfelter has and will achieve is through the efforts of its employees. One of the most important parts of this core value is in how Glatfelter takes care of its people. About a year ago one of our team members had a personal tragedy in their life. Not only did Glatfelter do whatever could be done for this team member, including a personal letter from the Chairman, but a counselor was brought in to help the rest of the team understand how to cope with the situation. It was the care shown for both the individual and the entire team of which they were a part that really struck me. Not many companies would do that.
How do you strike a good
work/life balance? Does the company help you do this?
This is obviously different for every individual, but I feel that I’ve really managed to achieve a good balance between my work and my home life. There are times when the scales tip more to one side than the other due to immediate needs, but it always evens out. Juggling a family with young children is never easy, but I’m really fortunate to have great support teams on both sides of the equation. At work it’s my colleagues who will do whatever they can to help me and at home it’s my husband and extended family who can hold down the fort if I need to jump on the next flight to Gatineau. Glatfelter also provides the technology necessary so that I can be responsive and productive from anywhere in the world . . . even the pediatrician’s waiting room!