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Our Safety Culture

Globally, Glatfelter completed 2016 with the lowest workplace injury rate in recent history – a total case incident rate (TCIR) of 1.22, an improvement over 2015. With every Injury Free day that passes we get closer to earning world-class safety performance.

Working safely is part of our culture at Glatfelter, and while we are collectively committed to the continuous improvement of safety performance in each of our locations, each employee owns the responsibility of returning safely to his or her family and friends at the end of each day.

Our Global Safety Improvement initiatives reflect significant progress toward our safety mission: Injury Free Every Day!


Highlights of the 2016 Global Safety Improvement Initiative

Composite Fibers Business Unit (CFBU) Safety Accomplishments

  • Achieved a record low year-end BU TCIR of 0.70, representing a 26% improvement over 2015 and with Caerphilly achieving >1,000 days at year-end without an OSHA violation; other facilities also achieved new records without OSHAs during 2016
  • Continued focus on:
    • Leadership - ensuring high visibility and focus to maintain correct emphasis on safety as accident levels have decreased; by ensuring operating procedures are fully understood by their teams; and by ensuring leaders at all levels take responsibility for resolution of issues in their own areas
    • Engagement of supervision and employees using the MESUR process (Managing Effective Safety Using Recognition & Realignment) and continued use of Dynamic Risk Assessment process to get PEOPLE to “see” hazards before taking action
    • Learning from shared information on accidents and incidents to drive safety improvements with standardized business unit approaches; for example, box cutter maintenance, entry into wire pit/wet areas of paper machines and use of personal protective equipment for unusual tasks
  • Deployed monthly BU safety calls with all line managers to aid cross-site communication of key safety messages and actions taken to address key issues across a multi-lingual audience
  • Developed and issued a three-year BU safety plan covering Culture, Organization and Prevention elements, working towards our Injury Free Every Day safety mission
  • Improved communication with use of safety videos; safety briefings immediately on return after holidays and shift breaks; wider use of monthly safety briefings; and increased sharing of learnings from incidents, near misses and hazards

Specialty Papers Business Unit (SPBU) Safety Accomplishments

  • Achieved a Year-on-Year improvement in TCIR Metrics for SPBU and reduced recordable fires by 49%
  • Posted a record TCIR of 1.14 for 2016 in our Chillicothe facility, representing a 16% improvement as compared to 2015
  • Hosted the Area OSHA Director and regional safety experts in a Safety Culture Conference, presenting and discussing best approaches for employee engagement and collaboration in safety improvement
  • Focused on continuous improvement – in Spring Grove, an internal safety audit was conducted to better identify strengths and opportunities, and in Chillicothe, audits focused on emergency response capabilities and medical resources were completed
  • The Chillicothe facility sponsored a USW International Safety Training Workshop focused on safety team effectiveness and overcoming communication challenges
  • Continued to focus on reduction of Significant Injury Potential risks such as Zero Energy Potential and Confined Space by better defining these critical risks, developing a tracking system for monitoring risk potential and improving near miss reporting
  • Enhanced multiple safety programs including confined space, respirators, personal protective equipment, contractor safety and ergonomics
  • Ohio initiated Conversation-based Safety Leadership Training including developing a collaborative approach to safety observations, which focuses on individual safety commitment through coaching and engagement

Advanced Airlaid Materials Business Unit (AMBU) Safety Accomplishments

  • Posted a TCIR Metric of 1.85 for both AMBU sites
  • Completed an external safety audit and risk inventory analysis
  • Implemented a dynamic risk assessment tool, an on-the-job, “think-before-you-act” tool to engage maintenance and operations personnel
  • Implemented standardized controls for management (MESUR)
  • Provided safety training on the roles and responsibilities regarding managing health and safety
  • Reduced compressed dust to 15% of its original volume
  • Received external confirmation and recognition for safety achievements in Falkenhagen by DQS GmBH, a renowned audit company

Commitment is Key

The entire organization will continue to dedicate and focus ourselves on ensuring our own personal safety as well as that of our co-workers. We must work to protect all Glatfelter PEOPLE by:
  • Demonstrating commitment at every level
  • Engaging all Glatfelter PEOPLE in improving safety
  • Ensuring accountability for safety performance and behavior throughout our organization
  • Focusing on proven site-specific safety programs

Facility Operation Incident Rates

We track TCIR at all Glatfelter facilities globally. In addition to complying with OSHA recordkeeping requirements, Glatfelter is able to use this metric to measure performance – and performance improvement – versus others in the industry. It is by paying attention to how well we are doing on this critical issue that we are able to celebrate victories when they come.

 
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Total Case Incident Rate (TCIR)
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